Support

  • PH: 866.964.4557

    FAX: 817.275.1631

    EMAIL: SALES@MAGNEPULL.COM

  • Our products come with a 12-month warranty from the date of purchase on our site. Our products are free from defects in material, workmanship, and design. All products are new, unless otherwise specified, and of first-class quality. Please contact our office by email at sales@magnepull.com, or phone by calling (866) 964-4557, so that we may assist and troubleshoot any problems you may encounter.

  • Returns will be accepted within 30 days for a refund on purchases from our site. Returns must be received and inspected before a refund or credit is issued. If your purchase was eligible for free shipping, the shipping cost will be deducted from the return credit. Returned items must be in good condition. The purchaser will be responsible for the shipping cost of the returned item which must be done using a trackable shipping method. Please email us at sales@magnepull.com so a Return Authorization number can be issued.

  • In the event an order placed has not yet shipped, it may be canceled by contacting us. If the order placed has been shipped, please refer to our Returns policy.